By the end of this module you will be able to:
Understand the difference between formal and informal workplace standards.
Identify what to wear and how to carry yourself in your own workplace.

How you dress at work says a lot about you, and most of it lands before you speak.
Here is the main thing. It is a dial, not a switch. Every workplace sits somewhere on a scale.
At the formal end, think banks, lawyers, government. That means suits, collared shirts, polished shoes.
At the other end, trades, warehouses, hospitality. Informal does not mean wear anything. The standard is different, not lower. Ask three things. Is it safe? Is it practical? Is it clean?
It is not just clothes either. Smile, listen, stay positive. Stand tall, look people in the eye, shake hands firmly. People decide fast, often in seconds.
Neither end is better. They are just different standards, and both are still standards.
Three questions on what you just watched. You can go back and watch it again at any time.
3 questions to answer
The video says formal and informal are a dial, not a switch. What does that mean?
Neither end is better than the other. They just ask for different things.
The video says informal still has a standard. It is different, not absent.
Turning up in a suit to a warehouse misses the point as much as the other way round.
Neither end is better. They are different standards, and both of them are still standards.
You work in a warehouse. What three questions does the video give you?
Nobody on a site is checking what your gear cost or whether it is new.
Comfort matters, but on its own it is not the test. Safe comes first.
Those are the questions for the other end of the dial, not this one.
Safe, practical and clean. That is the standard at that end of the dial, and it is a real one.
You are unsure about something you want to wear to work. What test does the video give you?
Clean is part of it, but plenty of clean things still do not belong at work.
Copying the room helps, but it does not help on the day you are the first one in.
Finding out by being told is the expensive way to learn it.
If the answer is no, it does not go to work either. It is a quick check you can run on anything.
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Six workplaces. For each one, where on the dial does it sit? You can get it wrong and try again.
6 questions to answer

A law firm in the city.
What does this workplace expect?
Close, but this room expects the tie. Smart casual would read as underdressed here.
Practical is for places where the work is physical. Nothing here needs steel caps.
Suits, ties, polished shoes. Nothing on display and nothing loud. This is the far end of the dial and it does not move much.

A council office.
What does this workplace expect?
A suit would not be wrong, just more than the room is asking for.
Not formal does not mean anything goes. There is still a standard, it is just a different one.
Collared shirts, lanyards, no ties. Most New Zealand offices sit about here, which is why this is the one worth knowing.

A building site.
What does this workplace expect?
A suit on a site is not smarter. It is the wrong gear for the job.
Tidy is not the question here. Safe is.
Hi vis, steel caps, hard hat. That is the standard here, not a lower one. Turning up in a shirt and good shoes would be the wrong call, and an unsafe one.

A cafe.
What does this workplace expect?
Nobody is wearing a tie behind a coffee machine.
It is tidier than that is giving it credit for, but the deciding thing is the work, not the look.
Branded tee, apron, closed shoes, hair tied back. You are on your feet and near hot things all day, and what you wear has to keep up.

The same council office. A client is coming in today.
Same council office as before. Today a client is coming in. What now?
It was smart casual yesterday. The room has not changed but the day has.
This is the one direction the dial will not go when a client is in.
Same workplace, different day. A visitor moves the dial up for the day, and reading that is the whole skill. Nobody will tell you it has moved.

An early childhood centre.
What does this workplace expect?
You cannot sit on a mat in a suit, and you would not want to.
Tidy, yes, but the work decides this one. It has to move the way you do.
You are on the floor, outside, and up and down all day. Clothes you can move in and shoes you can run in. Practical here is professional.
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Two things to complete before your next session.